1 min article

How can I provide my company reference when ordering online?

Articles in this section

To enter an internal company reference in your online order, you can use the ‘Additional information’ field in the order process for your internal order reference. The reference entered will be printed on the delivery note/invoice.

Any more questions?

Submit request

You might also be interested in:

How can I log out?

1 min article

At what point does the warranty begin?

1 min article

PayPal payment

1 min article

What can I do if my voucher does not work?

1 min article

Where can I find the overview of my placed orders?

1 min article

Why can't I choose the payment method I want?

1 min article

Can I receive a proforma invoice for our prepayment?

1 min article

My right to return/exchange according to the T&Cs?

1 min article

What can I do if there are problems with my order/shipment?

1 min article

How can I complain about my order?

1 min article

What should I bear in mind when ordering to Switzerland/non-EU countries?

1 min article

Prepayment

1 min article

How can I view my saved account information?

1 min article

How can I cancel my order?

1 min article

How can I cancel an order?

1 min article

My express delivery did not work. What do I do?

1 min article

How to create order lists

1 min article

What information do I receive in the newsletter?

1 min article

How can I sign up for the newsletter?

1 min article

After registration/order: Why don't I receive an e-mail?

1 min article

How long do I have the right to return?

1 min article

Can I have my order delivered to another address?

1 min article

How can I return/exchange my ordered items?

1 min article

What are order lists?

1 min article

When exactly during my purchase does a contract come into existence?

1 min article

Where can I find my invoice?

1 min article

What return conditions must the goods meet?

1 min article

How can I return/exchange my ordered items from EU/third country?

1 min article

I have forgotten my password. What can I do?

1 min article

How can I delete my customer account?

1 min article

How do I find the item I want in the elostore?

1 min article

How can I register?

1 min article

Do you also grant quantity discounts?

1 min article

How can I unsubscribe from my newsletter?

1 min article

Is it possible to add more delivery addresses?

1 min article

What are the advantages of registering or creating an account?

1 min article

Can I exchange my order for another item?

1 min article

How are prices displayed in the store - gross or net?

1 min article

How can I redeem a voucher?

1 min article

Is a Packstation possible as a delivery address?

1 min article

Credit card

1 min article

Is it possible to order from elostore as a private person?

1 min article

Invoice

1 min article

The login does not work/ I have problems logging in. What can I do?

1 min article

I can't find the item I'm looking for in the store! What now?

1 min article

Where can I find the account details for transferring money when paying in advance and SEPA direct debit?

1 min article

What shipping methods do we offer?

1 min article

Do you need another variant of an item or maybe even a custom-made one?

1 min article

Is my already triggered order changeable in case I forgot something?

1 min article

How do I search for items/products in the elostore online store?

1 min article

Who can I contact if I have further questions about the online store, products, etc.?

1 min article

Where is my order? What is the status of the delivery?

1 min article

I have a technical question about the product. Who can I contact?

1 min article

Is there a delay in delivery when paying in advance?

1 min article

What data do I have to provide when registering as a business customer?

1 min article

What is the mailing address for returns?

1 min article

How long does it take to register as a business customer?

1 min article

How do I receive my invoice?

1 min article

Is it possible to compare several items with each other?

1 min article

How do I register?

1 min article

How can I change my user data (e.g. password)?

1 min article

From when is my order free of shipping costs?

1 min article

What payment methods are available to me?

1 min article

How can I provide my company reference when ordering online?

We use cookies