Articles in this section
- Can I order to a delivery address from outside the EU/third country?
- Can I have my order delivered to another address?
- Can I exchange my order for another item?
- How to create order lists
- What can I do if there are problems with my order/shipment?
- What are order lists?
- How do I receive my invoice?
- How can I provide my company reference when ordering online?
- How can I cancel an order?
- How can I complain about my order?
- Where can I find the overview of my placed orders?
An invoice of the respective order is created only in the shipping process. As soon as the order has been shipped, it will be sent to the deposited e-mail address.
For your orders, electronic invoices are available for download in your customer account.
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