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How can I cancel an order?

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You can initiate the cancellation of an order via our customer service as long as the goods have not yet been picked. Please note that your orders can only be cancelled within 10-15 minutes of receipt. To ensure fast delivery, the ordered items are already in the dispatch process after this time. Cancellation is no longer possible after this time.

Please contact us as soon as possible by e-mail or telephone.

Any more questions?

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