Our Service Promise
Order with us by 2:30 p.m. and we promise to ship your available merchandise the same day (Valid weekdays except Fridays, for available items, with the exception of prepayment method)
UPS shipping options
UPS Standard
Delivery within the next 1-3 business days
UPS Express Saver*
Delivery next business day
(Order received before 13:30)
UPS Express*
Delivery on the next working day until 12 noon
(Order received before 13:30)
*Please note: Express shipping only possible for orders from Monday to Thursday (13:30). Delivery by UPS is not possible on Saturdays.
Frequently asked questions about delivery
Is it possible to add more delivery addresses?
If your orders should be delivered frequently to different addresses, you have the possibility to store several delivery addresses in your profile. In the order process you have the possibility to change the desired delivery address.
Delivery outside Germany
Currently, we deliver by UPS standard shipping to all the delivery countries listed above.
Problems with your order or questions about your delivery?
Please contact us via our chatbot or by email at shop@elo.store.
Do you have further questions?
Here you can find our FAQ, where we have answered more questions for you.