German Shipping
Our Service Promise
Order with us by 1:30 p.m. and we promise to ship your available merchandise the same day (Valid weekdays except Fridays, for available items, with the exception of prepayment method)
Frequently asked questions about delivery
Is it possible to add more delivery addresses?
If your orders should be delivered frequently to different addresses, you have the possibility to store several delivery addresses in your profile. In the order process you have the possibility to change the desired delivery address.
Delivery outside Germany
Currently, we deliver by UPS standard shipping to all the delivery countries listed above.
Problems with your order or questions about your delivery?
Please contact us via our chatbot or by email at shop@elo.store.
Do you have further questions?
Here you can find our FAQ, where we have answered more questions for you.